Ratings & Reviews

Overall Rating

(66 reviews)
95.5% of customers recommend this property

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Resident Reviews

submitted by Regina F. - |Recommended: YesOverall, living here has been a positive experience. — I really like my apartment and it's nice entertaining friends and family at The Retreat - I always get a lot of compliments about the space. Areas for improvement include the landscaping is very nice but I would put some nice-looking garbage receptacles outside near the doors the only one is next to the grill so that residents can throw out garbage when they see it. The hallway carpet at least on the first and fourth floors are filthy and should be vacuumed and cleaned more regularly. The floor in the refuse garbage room on the fourth floor is filthy. It should be cleaned at least once a week along with the hallways to the entrances. It would also be nice to have an enclosed area where the dogs in the building could play and get some exercise.
submitted by Eric Y. - |Recommended: YesClean and quite — Living here so far has been great. The halls and common areas are always clean and neat. The management staff has been very helpful with any questions we have.
submitted by Jay E. - |Recommended: YesVery nice property — The common areas need to be cleaner. I realize it is difficult because some people just don't care enough and there are too many dogs here, but the doors, carpet, and elevator need to be cleaned every day for this property to really shine. I would think that would be an easy decision to make based on it being the first impression when someone visits the property to consider living here. We are sometimes embarrassed to bring family and friends over because of that first impression. Dylan Cudo could not be more helpful or friendly. He is a great asset to your organization.
submitted by Augustine S. - |Recommended: YesVery nice, but with a few adjustments, could be great — We love the location, style, and layout of the apartments, as well as the amenities. We feel this is a very nice luxury apartment building that is pleasant to look at and employs good professional management. However, a few things are becoming apparent that do take away from the overall happiness of our experience thus far. Our chief complaint is the unsupervised children, just a handful, that detract from the leisurely common courtyard lounging experience and create a pubic nuisance. We understand that the bulk of the responsibility lies with the parents, but their children's littering, destruction of apartment property and misuse of the tranquil ponds has advanced the problem to your property management. Today 10 05 19 , for the better part of the day, these ill mannered children ran amok outside, leaving paper to litter the wet premises, throwing large stones in the pond, digging in the mulch and generally being loud and obnoxious. Hardly what we desired when we downsized from a home to live in a quiet luxury apartment.
submitted by Chelsie B. - |Recommended: NoNoisy kids damaging property — The property itself is really beautiful and well maintained. But there are two kids running around throwing garbage in the pond and damaging the landscaping as well as the fitness room and management has yet to do anything about it. They are also pretty loud and we can hear them in our apartment with the windows closed.
submitted by Kevin K. - |Recommended: YesClean and well designed — Happy with environment and very high quality construction.
submitted by Kristin W. - |Recommended: YesHighly recommend — Beautiful apartment and amenities, professional staff, would recommend to anyone.
submitted by Omar M. - |Recommended: YesWonderful community — The property exceeded our expectations. Staff is courteous and prompt to sort out any issues you have. They living spaces are gorgeous with modern fixtures and appliances. The retreat area is gorgeous with ample space for gatherings. Also, included is a nice health and wellness area with new modern equipment. Parking structure is spacious, and has two community 6kw EV power stalls. Love it
submitted by Nancy H. - |Recommended: YesLove, love, love it — Great place except neighbors above us are so noisey with heavy walking and sounds like furniture always being moved. Has us awake at 5am every day and I don't need to be awake. ..
submitted by Marek B. - |Recommended: YesConvenience very good schools — Highly recommend
submitted by Dalila L. - |Recommended: YesProfessional atmosphere — Very nice apartments.
submitted by Debra F. - |Recommended: YesDesigner feel in apartment living on convenient West side location — I have enjoyed the time spent at Brownpoint Reserve so far. The building is attractive and offers many amenities. My apartment is spacious, has upscale finishes, high ceilings, and plenty of natural light. I appreciate the outdoor commons area as well as the lovely clubhouse. Underground parking is great The staff are attentive to any needs in a timely manner. The company also provides activities for resident participation which is a nice opportunity to meet other residents. An added bonus here is that they have flexible lease options for people with various lifestyle work challenges. I looked at many other facilities before choosing Brownpoint Reserve and it was definitely the right choice for me.
submitted by Timothy L. - |Recommended: YesExcellent property — I have really loved living at Brownpoint so far By far the best apartment complex I have ever had the chance of living in. The ceilings tend to be a bit on the thin side as I can here people walking around occasionally above my unit, but overall I am thrilled to be living here
submitted by Nancy H. - |Recommended: YesSmoking — We wish it was a smoke free building. The people above us smoke on their balcony and if we have our windows open we get all the smoke in our place. Wake up to cigarette smoke. Not good.
submitted by Michael L. - |Recommended: YesAwesome property In great location — Incredible staff, very attentive, lovely landscaping and amenities

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Brownpoint Reserve, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Brownpoint Reserve, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose