Ratings & Reviews

Overall Rating

5
(43 reviews)
97.7% of customers recommend this property

Rating Per Category

Parking
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Resident Reviews

submitted by Leomarys S. - |Recommended: YesExcellent luxury appartment — I do recommend Brownpoint Reserve community, I love the area, and the space. I am happy living there.
submitted by Trevor E. - |Recommended: YesGreat place to live — Good community, location, and wonderful apartments. Love the hardwood and gas stoves. They have tons of layout options, and management has been very friendly and responsive.
submitted by Pamela S. - |Recommended: YesExcellent place to live — Great location. Great apartment amenities. Great staff. As previously stated in other reviews, you can hear the upstairs neighbor’s “normal” living activities such as walking, exercising, playing with pets, pulling chairs out, opening closing closets etc. Apartment living comes with noise Outside common area, including ponds and landscaping areas should be posted that no minors allowed without adult supervision. This would hopefully keep the area clean and a place where adults can relax and enjoy the serenity.
submitted by Casey H. - |Recommended: YesWe’ve had a great experience renting at Brownpoint Reserve for the last almost 2 years. The quality is unmatched compared to everything else we’ve seen in Madison. Yes, we can sometimes hear footsteps from our upstairs neighbors, but it has never been problematic for us. Beautiful outdoor space and common area. We love having access to basic gym equipment right on site. The staff has been wonderful during our time here. Most of the time, we forget they are even there feels more like a private home in that way . But when you need them, they’re very helpful and responsive. All of our maintenance requests nothing major have been completed within a few days, most of the time the very next day. When we wanted to upgrade from a 1-bedroom to a 2-bedroom apartment within the building, Dylan was incredibly helpful in securing us the exact unit we were interested in and making sure the transfer went smoothly for everyone involved. Wouldn’t hesitate to recommend it to anyone.
submitted by John D. - |Recommended: YesI think the property is a very nice, professionally-run, tenant-friendly complex. — IF they were committed to apartment living, I would strongly recommend this property. If they were moving from a HOUSE I would caution them about apartment living noise, especially from neighbors living directly above you.
submitted by Matthew S. - |Recommended: YesReally enjoy staying here, fantastic property — great spot, very friendly and accommodating staff my only knock is our upstairs neighbor who is extremely loud and inconsiderate... dumped liquid through her balcony panels and ruined our patio furniture... but that isn't really the property's fault.
submitted by Brandie Y. - |Recommended: YesHigh end features great floor plans. — Great location, quite building, friendly neighbors.
submitted by Regina F. - |Recommended: YesOverall, living here has been a positive experience. — I really like my apartment and it's nice entertaining friends and family at The Retreat - I always get a lot of compliments about the space. Areas for improvement include the landscaping is very nice but I would put some nice-looking garbage receptacles outside near the doors the only one is next to the grill so that residents can throw out garbage when they see it. The hallway carpet at least on the first and fourth floors are filthy and should be vacuumed and cleaned more regularly. The floor in the refuse garbage room on the fourth floor is filthy. It should be cleaned at least once a week along with the hallways to the entrances. It would also be nice to have an enclosed area where the dogs in the building could play and get some exercise.
submitted by Eric Y. - |Recommended: YesClean and quite — Living here so far has been great. The halls and common areas are always clean and neat. The management staff has been very helpful with any questions we have.
submitted by Jay E. - |Recommended: YesVery nice property — The common areas need to be cleaner. I realize it is difficult because some people just don't care enough and there are too many dogs here, but the doors, carpet, and elevator need to be cleaned every day for this property to really shine. I would think that would be an easy decision to make based on it being the first impression when someone visits the property to consider living here. We are sometimes embarrassed to bring family and friends over because of that first impression. Dylan Cudo could not be more helpful or friendly. He is a great asset to your organization.
submitted by Augustine S. - |Recommended: YesVery nice, but with a few adjustments, could be great — We love the location, style, and layout of the apartments, as well as the amenities. We feel this is a very nice luxury apartment building that is pleasant to look at and employs good professional management. However, a few things are becoming apparent that do take away from the overall happiness of our experience thus far. Our chief complaint is the unsupervised children, just a handful, that detract from the leisurely common courtyard lounging experience and create a pubic nuisance. We understand that the bulk of the responsibility lies with the parents, but their children's littering, destruction of apartment property and misuse of the tranquil ponds has advanced the problem to your property management. Today 10 05 19 , for the better part of the day, these ill mannered children ran amok outside, leaving paper to litter the wet premises, throwing large stones in the pond, digging in the mulch and generally being loud and obnoxious. Hardly what we desired when we downsized from a home to live in a quiet luxury apartment.
submitted by Chelsie B. - |Recommended: NoNoisy kids damaging property — The property itself is really beautiful and well maintained. But there are two kids running around throwing garbage in the pond and damaging the landscaping as well as the fitness room and management has yet to do anything about it. They are also pretty loud and we can hear them in our apartment with the windows closed.
submitted by Kevin K. - |Recommended: YesClean and well designed — Happy with environment and very high quality construction.
submitted by Kristin W. - |Recommended: YesHighly recommend — Beautiful apartment and amenities, professional staff, would recommend to anyone.
submitted by Omar M. - |Recommended: YesWonderful community — The property exceeded our expectations. Staff is courteous and prompt to sort out any issues you have. They living spaces are gorgeous with modern fixtures and appliances. The retreat area is gorgeous with ample space for gatherings. Also, included is a nice health and wellness area with new modern equipment. Parking structure is spacious, and has two community 6kw EV power stalls. Love it

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Brownpoint Reserve", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Brownpoint Reserve", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose